🎯 Course Objective

This course enables participants to:

• Conduct professional internal and external audits

• Understand ISO-based management systems

• Plan, execute, report, and follow up audits

• Identify risks, nonconformities, and improvement opportunities

• Strengthen compliance and governance

• Improve organizational performance through audits

👥 Who Should Enroll?

This course is ideal for:

• Quality Auditors

• Internal Auditors

• Quality Engineers & Managers

• Compliance Officers

• ISO Lead Auditors

• Process Improvement Professionals

• Manufacturing, IT, Healthcare & Service Professionals

• Consultants & Trainers

• Fresh Graduates entering quality roles

📘 CQA Course Curriculum (ASQ Body of Knowledge)

✅ 1. Auditing Fundamentals

• Audit types and audit principles

• Auditor roles and responsibilities

• Ethics and professionalism

• Risk-based auditing

• Audit standards and guidelines

✅ 2. Audit Planning and Preparation

• Audit scope and objectives

• Audit programs and schedules

• Audit checklists and sampling

• Document review and readiness assessment

✅ 3. Audit Execution

• Opening meetings

• Interview techniques

• Evidence collection

• Observation and verification

• Time management during audits

✅ 4. Audit Reporting and Follow-up

• Writing audit findings

• Nonconformity classification

• Root cause analysis

• Corrective action verification

• Continuous improvement tracking

✅ 5. Quality Management Systems

• ISO 9001 requirements

• Process-based auditing

• Risk-based thinking

• Document control

• Performance measurement

✅ 6. Statistical and Analytical Tools

• Sampling techniques

• Control charts

• Pareto analysis

• Root cause tools

• Data interpretation

✅ 7. Regulatory and Compliance Audits

• Regulatory compliance

• Industry standards

• Supplier audits

• Integrated management systems

✅ 8. Professional Development

• Communication skills

• Leadership and negotiation

• Conflict management

• Ethics and confidentiality​